Pass Protection Policy 2023-2024 - Windham Mountain Club

We understand that life is full of surprises and sometimes it’s out of your hands. Windham Mountain Pass Protection coverage offers credit or reimbursement for the pro‐rated cost of the unused portion of your qualifying Windham Mountain season pass. Windham Pass Protection is not transferable or refundable. If you do not accept Windham Mountain Resort Pass Protection, you will not be eligible for a credit toward your next season pass purchase and understand that passes are not transferable. Windham Pass Protection is available for a small fixed cost at the time of pass purchase. The program must be purchased in conjunction with your season pass in the same transaction.

If you become medically unable to ski or ride, or if you have a geographical employment change (300 miles or more), a credit toward your next season pass will be determine based on the below schedule. Refunds will not be given unless you will be unable to ski or ride in the future. Pass Protection only applies to the individually affected passholder.

Pass Protection Costs

Ultra/Double Diamond Adult	$79
Ultra/Double Diamond Youth/Sr	$79
Sunday - Friday Summit Series	$49
College Summit Series	$49

Pro‐Rated Schedule for Season Pass Credits and Refunds

Prior to December 1	up to 100%
December	up to 75%
January	up to 50%
February	up to 25%

All requests must be received prior to March 1, 2023

How do I request a credit or refund?

Please provide all three of the following documents so that we can process your request.

Letter requesting a credit or refund within 30 days of incident. Please include first and last name, mailing address, telephone number, and a brief explanation of why you are unable to use your pass.
Either a doctor’s letter on official letterhead stating the reason for nonparticipation and date of onset, or a letter from your employer on official letterhead certifying a transfer and an effective date.
Your Season Pass.

You may bring these documents to the Tickets and Passes Desk in the Windham Mountain Base Lodge or mail them.

Windham Mountain

Attn: Tickets and Passes

PO Box 459

Windham, NY 12496

Credit towards future season pass purchase:

If a credit is granted, we will apply the credit to the guest account. Credits are non‐transferable and may only be used for the next season’s pass purchase. You will be responsible for any difference in price.

High	1 °F
Low	-3 °F
Trails Open	36/54
Lifts Open	9/11
New Snow	7”
Base Depth	36"
Open Acres	225.76 ac

Westside Six None
Wooly Bear Carpet None
Wonderama Express Quad None
Whiteway Express Quad None
East Peak Express Quad None
Willpower Triple None
Park Tow None
Enclave Carpet None
Baker Double None
Whisper Run Upper None
Whisper Run Lower None

Way to Go Groomed
Wooly Bear Snowmaking Active
Whisper Run Snowmaking Active
What's Next Groomed
Whiteway Groomed
Willpower Groomed
Upper Wraparound Groomed
Lower Wraparound Groomed
Wolf's Prey Groomed
Wildcat Groomed
Whiskey Jack Groomed
Wall Street Groomed
Warpath Chute Groomed
Upper Warpath Groomed
Lower Warpath Groomed
Upper Wiseacres Groomed
Lower Wiseacres None
Whistler Chute None
Upper Whistler Groomed
Lower Whistler Groomed
The Wall None
Old Wolverine None
Upper Wolverine Groomed
Lower Wolverine Groomed
Upper Wheelchair Moguls
Lower Wheelchair Groomed
Wedel None
Warmup Groomed
Wonderama Groomed
Windfall Groomed
Wide Connection Groomed
Lower Wipeout Groomed
Where's Charlie Groomed
Wilbur None
Waltz None
Wrangler None
Wizard None
Mini Wall Bypass None
Upper Whirlwind None
Lower Whirlwind None
Upper Wall Street None
Warmup Road None
What None
Whataride Glades None
Upper Wipeout None
Way Out None

Wanderer Groomed
Why Not None
WinTuck None
Wapeka None
Wigeon None
Wing n' It Groomed
Wicked None
World Cup None

Whistler Park on Lower Whistler Groomed
Mini Park on Lower Wraparound None
What Terrain Park None
Wilbur Park None
Lower Warpath Park None
Lower Whirlwind Park None