Lift Tickets

Yes. 

Guests can cancel their winter product reservations (lift tickets, lessons, rentals, and snow tubing) up to 14 days before their arrival for a full refund to their original form of payment by calling Windham Mountain Club Guest Services at 518-734-4300 x8008 or emailing [email protected].

Cancellations within 14 days of the winter product start date are non-refundable. Tickets unable to be used on the designated day of issuance at purchase may be used on another day during the 24/25 winter season; guests will be responsible for any difference in product price for rescheduled days and are subject to a $35 change fee.

Your two-day or three-day lift ticket corresponds with the specific dates you selected and must be used on the selected start date. Guests wishing to reschedule all days of a multi-day lift ticket may do so, subject to availability and cancellation/change policy by contacting Windham Mountain Club Guest Services at 518-734-4300 x8008 or emailing [email protected]. Guests who choose not to use all days of their lift product forfeit the unused day(s) and will not receive a refund. Cancellations or returns for “day two” or “day three” of multi-day lift tickets are not permitted.

Rescheduling of day tickets must take place before the close of business the day prior to the original purchased day. No “day-of” rescheduling may occur, so plan ahead. Ticket availability is subject to capacity restrictions. If rescheduling is not completed in the proper timeframe, tickets will be considered expired. Expired tickets hold no value and will not be honored. All lift tickets expire at the end of the 24/25 winter season.

Please click here for ticket availability and purchasing.

Ticket availability is subject to capacity restrictions. If rescheduling is not completed in the proper time frame, tickets will be considered expired. Expired tickets hold no value and will not be honored. All lift tickets expire at the end of the 24/25 winter season.

• To get you out on the mountain quicker this winter we’ve installed Lift Ticket Pick-Up Boxes at the following locations:
  • Outside The Lodge building (Anytime)
  • Inside The Lobby, 1st floor of The Lodge (1 hour prior to lift open)
  • Inside The Shop, 2nd floor of The Lodge (8am – 5pm)
• Scan the QR code from your online order to receive your RFID card (lift ticket) at the pick-up box. If you do not have a QR code, stop into the pass office to get your ticket printed.

Purchasing tickets in advance enables guests to skip the ticket office lines and head directly to the lift!

Windham Mountain Club remains committed to providing an elevated on-mountain experience for all guests and capacity will once again be managed for the 24/25 winter season. By limiting the number of tickets sold per day and requiring Ikon Pass holders to make advanced reservations prior to visiting, we’re able to provide an elevated experience.

There is no set time frame. The best way to stay up-to-date on ticket availability is by monitoring the ticket availability calendar at shop.windhammountain.com

No. Lift Tickets are day-specific and non-transferable. 

No, Skyride tickets are not available during the winter season.

Yes. All magic carpets are conveyor lifts and require the purchase of a Windham Mountain Club ticket.

Yes, pending ticket availability. If Windham Mountain Club has reached capacity, no walk-up tickets will be sold. All walk-up tickets are charged the highest daily price. We strongly encourage guests to purchase in advance, online, prior to visiting. Ticket availability is subject to change at any moment and certain dates will sell out.

If the day desired to visit indicates that tickets are no longer available, we encourage guests to continue to check the availability calendar as tickets may become available. Guests staying at The Winwood Inn & Condos will always have access to tickets even on sold-out days.

6 & under tickets are not available for online purchase, however they can be purchased in person any day of the season with a qualifying adult ticket or pass. Children must be present at time of purchase.

Guests can cancel their winter product reservations (lift tickets, lessons, rentals, and snow tubing) up to 14 days before their arrival for a full refund to their original form of payment by calling Windham Mountain Club Guest Services at 518-734-4300 x8008 or emailing [email protected].

Cancellations within 14 days of the winter product start date are non-refundable. Tickets unable to be used on the designated day of issuance at purchase may be used on another day during the 24/25 winter season; guests will be responsible for any difference in product price for rescheduled days and are subject to a $35 change fee.

Your two-day or three-day lift ticket corresponds with the specific dates you selected and must be used on the selected start date. Guests wishing to reschedule all days of a multi-day lift ticket may do so, subject to availability and cancellation/change policy by contacting Windham Mountain Club Guest Services at 518-734-4300 x8008 or emailing [email protected]. Guests who choose not to use all days of their lift product forfeit the unused day(s) and will not receive a refund. Cancellations or returns for “day two” or “day three” of multi-day lift tickets are not permitted.

Rescheduling of day tickets must take place before the close of business the day prior to the original purchased day. No “day-of” rescheduling may occur, so plan ahead. Ticket availability is subject to capacity restrictions. If rescheduling is not completed in the proper timeframe, tickets will be considered expired. Expired tickets hold no value and will not be honored. All lift tickets expire at the end of the 24/25 winter season.

Lift Tickets and Passes should be carried on the left side of the rider’s body in an area free from cell phones, credit cards, or other items that may interfere with the RFID scanning process. Please be sure to remove other ski pass media from your person prior to visiting.